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Worldwide Services BuyerPulse Deals Database Team

Marianne Kolding

Vice President, European Services

Vladimír Kroa

Associate Vice President, IT Services , CEMA

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Xiao-Fei Zhang

Research Director, IDC Global Services Markets and Trends

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Rebecca Segal

Group Vice President, Worldwide Services

Supriya Kamath

Research Manager, Global Services and Market Trends

New Research

This IDC study provides a detailed description of IDC's service provider market taxonomy. At its most basic, any business that generates some portion of its revenue from the delivery of a provisioned resource via a pay as you use, on-demand...
Ultimate Connections 2018: Cultural Exceptionalism

Mar 2018 - IDC Link - Doc # lcUS43662018

by: Kyle LagunasLisa Rowan

Ultimate Software (NASDAQ:ULTI) hosted over three thousand clients at its annual customer conference in Las Vegas March 12 through 16. Through keynotes, announcements, and roadmap plans, Ultimate continued to demonstrate the people-first cu...
This IDC Market Perspective provides an overview analysis and assessment of outsourcing-managed services deals based on a rolling four-quarter view."Winning outsourcing-managed services deals is becoming more challenging as buyers are looki...
This IDC Survey provides the results of a survey IDC conducted with outsourcers and managed service providers on their use of cloud management platforms (CMPs) as well as how their customers are utilizing these platforms as part of consumin...
Managed Cloud Services: An Industry on the Move

Feb 2018 - Event Proceeding - Doc # DR2018_T6_DT

by: David Tapper

These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in February and March 2018.Enterprises are consuming a range of managed cloud services involving private, public, and hybrid options to suppo...
This IDC Web Conference looks at rolling four-quarter deal signings. When it comes to the outsourcing market, also referred to as managed services, the world of deal making is being challenged like never before. The combination of more play...
The key message of the IBM Global Services event in Europe in November 2017 was that business transformation and technology transformation are deeply intertwined, and there is a need to unify GBS and GTS — technology capabilities without th...
This presentation looks at key events in 4Q17, providing an outsourcing update and IDC's European services predictions for 2018. It was presented to client audiences in January and February 2018.
This IDC Market Perspective provides an in-depth look at not only the benefits and challenges that providers of managed cloud services are facing but also a set of building blocks for providers to utilize in constructing a long-term success...
This IDC Market Perspective discusses IBM Services Analyst Event 2017. IDC analysts attended IBM's Services Analyst Event in November 2017 in New York City. IBM emphasized the connections between its Business Services and Technology Service...