Table of Contents
IDC FutureScape Figure
Figure: IDC FutureScape: Worldwide Digital Transformation 2021 Top 10 Predictions
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: The Economy Remains on Its Digital Destiny with 65% of Global GDP Digitalized by 2022 and Will Drive over $6.8 Trillion of Direct DX Investments for 2020–2023
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2023, 75% of Organizations Will Have Comprehensive Digital Transformation Implementation Road Maps, from 27% Today, Resulting in True Transformation Across All Facets of Business and Society
Associated Drivers
IT Impact
Guidance
Prediction 3: By 2023, 60% of Leaders in G2000 Organizations Will Have Shifted Their Management Orientation from Processes to Outcomes, Establishing More Agile, Innovative, and Empathetic Operating Models
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2025, Driven by Volatile Global Conditions, 75% of Business Leaders Will Leverage Digital Platforms and Ecosystem Capabilities to Adapt Their Value Chains to New Markets, Industries, and Ecosystems
Associated Drivers
IT Impact
Guidance
Prediction 5: While "Digital First" Prevails in Every Experience, 60% of Enterprises Will Invest Heavily in Digitalizing Employee Experience in 2021, Transforming the Relationship Between Employers and Employees
Associated Drivers
IT Impact
Guidance
Prediction 6: By 2021, at Least 30% of Organizations Will Accelerate Innovation to Support Business and Operating Model Reinvention, Fast-Tracking Transformation Programs to Future Proof Their Businesses
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2022, the Majority of Companies Will Realize Greater Value by Combining Digital and Sustainability, Giving Rise to Digitally Driven and Sustainably Enabled Projects as the De Facto Standard
Associated Drivers
IT Impact
Guidance
Prediction 8: To Thrive in a Digital Supremacy Economy, 50% of Enterprises Will Implement the Organizational Culture Optimized for DX in 2025, Based on Customer Centric and Data Driven
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2022, 70% of All Organizations Will Have Accelerated Use of Digital Technologies, Transforming Existing Business Processes to Drive Customer Engagement, Employee Productivity, and Business Resiliency
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2023, 60% of G2000 Companies Will Build Their Own Business Innovation Platform to Support Innovation and Growth in the New Normal
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Accelerated Disruption — Crisis, Resilience, and Opportunity
Strategic Innovation — Shaping the Future Enterprise Today
The Next Normal — Adaptive Business and Operating Models
Intelligence Everywhere — Data Drives Action
Digital Platform — Ecosystems at Scale
Customer Engagement Redefined — Safe, Secure, and Sustainable Digital Experience
Work Transformation — Redefining Teams, Skills, and Leadership
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