target audience: TECH BUYER  Publication date: Oct 2022 - Document type: IDC FutureScape - Doc  Document number: # US48669222

IDC FutureScape: Worldwide Future of Operations 2023 Predictions


  • Leif Eriksen
  • Jan Burian Loading
  • Jennifer Cooke Loading
  • Mukesh Dialani Loading
  • Carlos Gonzalez Loading
  • Stephanie Krishnan Loading
  • Jonathan Lang Loading
  • Rakesh Patni Loading
  • Marcia Walker


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This IDC study provides organizations across a wide range of industries with the top 10 predictions and underlying drivers that we expect to impact operations in 2023 and beyond. Technology leaders and their counterparts in operations can use this document to guide their strategic planning efforts.

According to Leif Eriksen, research vice president, Future of Operations at IDC, "Data-driven operations is a journey, but this should not be interpreted as a reason to be complacent. The pace of change in operations is beginning to accelerate and will result in significant realignments across a range of industries. Organizations that recognize the opportunity will thrive; those that fail to see it will not survive."


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