TECH BUYER Oct 2022 - IDC FutureScape - Doc # US48655022

IDC FutureScape: Worldwide Retail 2023 Predictions

By:

Filippo Battaini
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,
Ananda Chakravarty
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,
Leslie Hand
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,
Margot Juros
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,
Ayush Narain
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,
Jordan K. Speer
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,
Ornella Urso
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Abstract

This IDC study provides IDC's 2023 top 10 predictions for retail.

Leslie Hand, group vice president, IDC Retail and Financial Services, emphasized, "Retailers are not investing in small step changes to their portfolios — they are digitally transforming and investing in the massive scale and speed of digital, cloud-based, connected, AI-driven, and sensor-driven automation. We are in the middle of a customer-led, technology-enabled revolution in retail."


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