target audience: TECH BUYER  Publication date: Oct 2022 - Document type: IDC FutureScape - Doc  Document number: # US48711022

IDC FutureScape: Worldwide Future of Work 2023 Predictions

By: 

  • Amy Loomis, Ph.D. Loading
  • Holly Muscolino Loading
  • Meike Escherich Loading
  • Lily Phan
  • Ramon T. Llamas Loading
  • Wayne Kurtzman Loading
  • Shannon Kalvar Loading
  • Megha Kumar Loading
  • Maureen Fleming Loading
  • Gina Smith, PhD Loading
  • Kazuko Ichikawa
  • Keith Kmetz Loading
  • Angela Salmeron Loading
  • Matthew Merker
  • Leonardo Freitas Loading
  • Oliver Aguilar Loading
  • Sophie Pan Loading
  • Roberto Alunni Loading
  • Joseph C. Pucciarelli

Content



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Table of Contents


  • IDC FutureScape Figure

    • Figure: IDC FutureScape: Worldwide Future of Work 2023 Top 10 Predictions

  • Executive Summary

  • IDC FutureScape Predictions

    • Summary of External Drivers

    • Predictions: Impact on Technology Buyers

    • Prediction 1: To Address Health, Sustainability, Travel, and Other Disruptions, 30% of G2000 Organizations Will Adopt Immersive Third-Party Metaverse Conferencing Tech Services to Enable Client Engagement by 2027

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 2: By 2024, the Business Developer Role Will Be Ubiquitous, with 60%+ Enterprises Training and Supporting Business Users to Build Their Own Applications and Automated Processes Using Low-Code Tools

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 3: Driven by Skills Shortages, CIOs That Invest in Digital Adoption Platforms and Automated Learning Technologies Will See a 40% Increase in Productivity by 2025, Delivering Greater Speed to Expertise

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 4: In 2025, Organizations Deploying Employee Micro-Monitoring Measures (Camera/Keystroke) Will See a 20% Decrease in Actual Employee Productivity

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 5: G2000 Companies that Deploy Reactive and Tactical Hybrid Work Models Will See a 20% Revenue Loss in 2024 Due to Job Attrition and Underperforming Teams

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 6: By 2025, Organizations that Have Created Dedicated Hybrid Security Policies and Developed a Culture of Trust Will Be 3X Less Likely to Suffer a Security Breach

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 7: By 2024, Companies Offering Frontline Workers Democratized Access to Digital Collaboration, Process Automation, and Similar Tools Will See 20% Increase in Revenue Due to Improved Productivity

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 8: Holistic and Integrated Analytics Within an Intelligent Digital Workspace Ecosystem Will Drive a 70% Increase in Differentiated Business Outcomes for Adopters by 2026

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 9: Effectively Blurring Space and Place, by 2025, 65% of G2000 Companies Will Consider Online Presence to Be at Parity to "in Real Life" Across Their Engaged Workforce

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 10: By 2024, 55% of C-Suite Teams at Global Enterprises Will Use Intelligent Space and Capacity Planning Technology to Reinvent Office Locations for Gathering, Collaborating, and Learning

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

  • Advice for Technology Buyers

  • External Drivers: Detail

    • Storms of Disruption — Accelerating, Interconnected Uncertainty

    • Economic Instability — Flurry, Snowball, or Avalanche?

    • Digital Business — Stepping Stone to the Future Enterprise

    • Meaningful Intelligence — Differentiated Decision Power

    • Ecosystem-Based Innovation — Driving Enterprise Value

    • Embracing the Metaverse — New Levels of Immersion

    • Work Mode Upheaval — New Models and Leadership

  • Learn More

    • Related Research