Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Bill Latshaw Loading
    • Abhishek Mukherjee Loading
    • Alison Close Loading
    • Erin Hichman Loading
    • Estelle Quek Loading
    • Jennifer Hamel Loading
    • Leslie Rosenberg Loading
    • Melih Murat Loading
    • Peter Marston Loading
    • Rob Brothers Loading
    This Tech Buyer Presentation describes 14 AI/GenAI use cases providers and buyers are implementing. GenAI and AI buyers understand that the service providers they hire to produce outcomes for their businesses are using these services to aug...
  • By:  Penny Madsen Loading

    This IDC Market Presentation draws upon data collected in IDC's 4Q23 Cloud Pulse Survey to provide insight into the different requirements cloud buyers have as they transform their cloud strategies. Almost three-quarters of cloud buyers are...
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    • Penny Madsen Loading
    • Katie Evans Loading
    This IDC Survey Spotlight provides insights from IDC's 4Q23 Cloud Pulse Survey, which investigates global cloud buying adoption trends and challenges, and from IDC's February 2024 Worldwide Small and Medium Business Survey. IDC has evidence...
  • By:  Frank Della Rosa Loading

    This IDC Market Note highlights the announcements that can transform how ISVs build, market, and sell SaaS applications, including CodeWhisperer, Amazon Q, LLMs in Amazon Redshift, and the expanded features and capabilities of the AWS Marke...
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    • Patrick Reymann Loading
    • Tom Seal Loading
    • Estelle Quek Loading
    • Travis Eide Loading
    This IDC Tech Buyer Presentation presents the potential application of generative AI (GenAI) in enhancing the procurement process. We review six key applications, including simulating scenarios and risks, personalizing user experiences, aut...
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    • Heather West, PhD Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC study provides an overview of and definitions for IDC's Quantum Computing Trends and Strategies syndicated research. It captures the definitions that IDC uses to identify and segment quantum computing infrastructure deployments, co...
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    • Mary Johnston Turner Loading
    • Matthew Eastwood Loading
    • Stephen Elliot Loading
    • Rohit Mehra Loading
    • Ashish Nadkarni Loading
    • Vijay Bhagavath Loading
    • Andrew Buss Loading
    • Jennifer Cooke Loading
    • Pietro Delai Loading
    • Phil Goodwin Loading
    • Sean Graham Loading
    • Lara Greden Loading
    • Shahin Hashim Loading
    • Yukihisa Hode Loading
    • Jevin Jensen Loading
    • Kuba Stolarski Loading
    • Penny Madsen Loading
    • Dave McCarthy Loading
    • Susan G. Middleton Loading
    • Jeff Newton Loading
    • Dave Pearson Loading
    • Max Pepper Loading
    • Simon Piff Loading
    • Peter Rutten Loading
    • Madhumitha Sathish Loading
    • Carol Sliwa Loading
    • Natalya Yezhkova Loading
    • Archana Venkatraman Loading
    • Rick Villars Loading
    • Heather West, PhD Loading
    • Mark Leary Loading
    This IDC Perspective discusses IDC's Future of Digital Infrastructure framework, updated for 2024, that provides enterprise decision-makers with an updated view on how emerging innovations and disruptions across the digital infrastructure l...
  • By:  Penny Madsen Loading

    This IDC Market Presentation takes data from IDC's recent Cloud Pulse Survey findings to address the current requirements of cloud buyers across China, what platforms are favored, what challenges they face, where they choose to receive thei...
  • By:  Penny Madsen Loading

    This IDC Market Presentation is an executive summary of IDC's 4Q23 Cloud Pulse Survey findings. Cloud buyers are currently facing unprecedented challenges, from transforming environments to cater to new demands including those from generati...
  • By: 

    • Josh Budd Loading
    • Steve White Loading
    • Andreas Storz Loading
    • Brendan Rouse Loading
    • Stuart Wilson Loading
    • Jeff Newton Loading
    • Danielle Ibran Loading
    • Paul Edwards Loading
    • Estelle Quek Loading
    This IDC Market Perspective provides IDC's top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond."The importance of healthy ecosystems has further expanded with the majority of t...

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