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Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

As Vice President of IDC's Quantitative Research Group (QRG), Carol Glasheen is responsible for ensuring and delivering high-quality and innovative quantitative research which is used by IDC analysts and clients to make informed decisions regarding the ICT market.  Ms. Glasheen adds best practices in survey design, methodology, data quality and analytic techniques to IDC's vast market knowledge, providing the solid foundation that is essential to generating defensible and actionable results. 


Ms. Glasheen manages hundreds of survey projects per year, focusing on a variety of topics including Cloud, Machine Learning, Managed Services, etc.   She has created several niche panels for IDC, most notably IDC’s Enterprise Panel and built and managed IDC’s pioneering Internet Commerce Market Model (ICMM), a data-rich subscription product covering Internet usage in more than 40 countries.  For this product Ms. Glasheen won the Peacock Award, IDC's highest honor in recognition of research excellence.


  • MBA from the University of Massachusetts at Lowell
  • BA in Economics from The College of the Holy Cross
  • US Ambassador for ESOMAR
  • Member of the New England Insights Association (NEIA)

Team member of

Analyst Location

United States


Worldwide, North America