TECH SUPPLIER Jan 2020 - Taxonomy - Doc # US44953319

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2020: IT Organization

By: Martha Rounds, Mike RosenAdjunct Research Advisor, Brad CasemoreResearch Vice President, Research Vice President, Datacenter and Multicloud Networks, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Stephen ElliotGroup Vice President, I&O, Cloud Operations, and DevOps, Serge FindlingVice President of Research, Digital Transformation, Al GillenGroup Vice President, Software Development and Open Source, Ritu JyotiGroup Vice President, Worldwide Artificial Intelligence and Automation Research Practice Global AI Research Lead, Bill KeyworthAdjunct Research Advisor, Wayne KurtzmanResearch Director, Social and Collaboration, Amy Lind, Pete LindstromVice President of Research, Enterprise / NextGen Security, Tom MainelliGroup Vice President, Device & Consumer Research, Susan G. MiddletonResearch Vice President, Flexible Consumption and Financing Strategies for IT Infrastructure, Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce, Ashish NadkarniGroup Vice President, Infrastructure Systems, Platforms and Technologies Group, Aaron Polikaitis, Peter RuttenResearch Director, Infrastructure Systems, Platforms and Technologies Group, Performance Intensive Computing Solutions Global Research Lead, Sriram SubramanianResearch Director, AI/ ML Lifecycle Management Software, Dan VessetGroup Vice President, Analytics and Information Management, Rick VillarsGroup Vice President Worldwide Research


This IDC study provides IDC's digital transformation (DX) use case taxonomy for the IT organization as it seeks to support business strategy and success. This taxonomy is organized into eight strategic priorities that serve to define how IT organizations around the globe should structure their digital strategies over the next three to five years. This study also provides a guide to the IT organization's digital transformation journey as it ever-more-closely aligns itself with the needs of the business, enabling individual projects and use cases to align with an enterprise's long-term objectives.

"IT has the potential and ability to act as a force multiplier for the enterprise, exploiting and aligning technology to amplify the enterprise's ability to innovate, respond to customers, optimize supply and production, build market share in direct and complementary markets, and continuously deliver value to achieve business and operational objectives," says Martha Rounds, research director with IDC's IT Executive Programs (IEP). "This study enables business and IT leadership to align business and IT strategies that will propel future success."



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