TECH BUYER Oct 2021 - IDC FutureScape - Doc # US47249621

IDC FutureScape: Worldwide Retail 2022 Predictions

By:

Filippo Battaini
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, Jon Duke,
Leslie Hand
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,
Ornella Urso
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,
Margot Juros
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, Giulio Raffaele,
Jordan K. Speer
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,
Ayush Narain
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Abstract

This IDC study provides IDC's 2022 top 10 predictions for retail.

Leslie Hand, group vice president, IDC Retail Insights, says, "Brand equity, data security, and sustainability credentials have become increasingly important to generate customer loyalty and trust. To be successful, retailers need to embrace digital transformation in everything they do, prioritizing data visibility and data-driven process automation."


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