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  • Current: Worldwide Customer Relationship Management Applications Software Forecast, 2023-2027: Data in Action Through AI

 target audience: TECH SUPPLIER  Publication date: Nov 2023 - Document type: Market Forecast - Doc  Document number: # US51295023

Worldwide Customer Relationship Management Applications Software Forecast, 2023-2027: Data in Action Through AI

By: 

  • Mary Wardley
  • Roger Beharry Lall
  • Heather Hershey
  • Marci Maddox
  • Michelle Morgan
  • Gerry Murray
  • Aly Pinder
  • Sudhir Rajagopal
  • Lou Reinemann
  • David Wallace
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Content

List of Tables

List of Figures



Related Links

Back to Document Abstract

Table of Contents


  • IDC Market Forecast Figure

    • Figure: Worldwide Customer Relationship Management Applications Software Revenue Snapshot

  • Executive Summary

  • Advice for Technology Suppliers

  • Market Forecast

    • Table: Worldwide Customer Relationship Management Applications Software Revenue, 2022–2027: Current Currency and Constant Currency ($M)

    • Figure: Worldwide Customer Relationship Management Applications Software Revenue Growth, 2022–2027: Current Currency and Constant Currency

    • Table: Worldwide Customer Relationship Management Applications Software Revenue by Deployment Type, 2022–2027 ($M)

    • Figure: Worldwide Customer Relationship Management Applications Software Revenue by Deployment Type, 2022–2027

    • Table: Worldwide Customer Relationship Management Applications Software Revenue by Region, 2022–2027 ($M)

    • Figure: Worldwide Customer Relationship Management Applications Software Revenue by Region, 2022 and 2027

  • Market Context

    • Drivers and Inhibitors

    • Drivers

    • COVID-19 Recovery

    • Unemployment/Job Creation — Automation and Innovation

    • AI and Generative AI Technologies

    • Inflation

    • Geopolitical Risks

    • Significant Market Developments

    • Changes from Prior Forecast

    • Table: Worldwide Customer Relationship Management Applications Software Revenue, 2018–2027: Comparison of June 2022 and October 2023 Forecasts ($M)

    • Figure: Worldwide Customer Relationship Management Applications Software Revenue, 2018–2027: Comparison of June 2022 and October 2023 Forecasts

  • Market Definition

  • Methodology

    • Historical and Forecast Market Values and Exchange Rates

    • Table: Exchange Rates, 2018-2027

  • Related Research