Anne Cheng

Senior Market Analyst




By: 
Chandana Gopal
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Dan Vesset
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Christopher Lee Marshall
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Ritu Jyoti
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Jennifer Hamel
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Neil Ward-Dutton
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Amy Machado
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Carl W. Olofson
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John Rydning
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Peter Rutten
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Tim Grieser
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Danielle Ibran
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Jessie Danqing Cai
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Anne Cheng
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Yanxia Lu
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This IDC study provides IDC's 2023 top 10 predictions for enterprise intelligence trends, encompassing topics of decision making and knowledge gathering, automation, and data culture."Enterprise intelligence allows organizations to thrive i...
By: 
Anne Cheng
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在企业服务资源需求增加的背景下,企业正大量引入对话式人工智能能力用于多渠道的产品服务销售与客户管理等工作,例如智能客服可以自动答复简单重复的信息咨询,提高了人工客服的工作效率和客户体验,降低了商家的经营成本,在金融、政府、电信、电商、零售及传统行业得到了大量应用,推动了多种渠道下企业客户服务的自动化、智能化。IDC人工智能高级分析师程荫表示:"对话式人工智能已从单点应用逐步升级为多模态交互的综合性智能对话系统,相关智能客服解决方案也迎来创新,拥有了交互式数字人的形象和对话能力...
By: 
Yuri Cui
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Anne Cheng
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工业AI质检利用基于深度学习等AI技术的视觉检测技术,在工业生产过程中,对产品图像进行视觉检测,从而帮助发现和消除缺陷,相比于传统机器视觉质检,能够解决复杂、随机缺陷检测等问题,并显著提升检测效率。2021-2022年,中国工业AI质检市场快速发展,主要在通信及电子制造、汽车及零部件、消费品和原材料4个行业,形成很多规模化复制的应用场景,更多新的行业和场景的探索相比前两年则有所放缓。云服务商、AI质检创新企业、机器视觉软件企业在市场有较早的参与,成为市场的主体,工业互联网平台...
More results
    China indsutrial AI quality inspection solution market share
    By:
    Anne Cheng
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    Yuri Cui
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    Planned for CY2022 Q4 Market Share Tech Supplier

    IDC FutureScape:全球人工智能市场预测—中国启示
    By:
    Anne Cheng
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    Topics:
    Big data, Big data analytics and discovery, Cognitive/artificial intelligence, Innovation accelerators

    Planned for CY2022 Q4 IDC FutureScape Tech Buyer

    中国RPA市场机会分析
    By:
    Anne Cheng
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    Yanxia Lu
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    Topics:
    Big data, Big data analytics and discovery, Cognitive/artificial intelligence, Innovation accelerators

    Planned for CY2022 Q4 Market Perspective Tech Supplier


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Analyst Location

China



Coverage

Cognitive/artificial intelligence, Big data



Regions

Asia Pacific

Team member of

Asia/Pacific Software