target audience: TECH BUYER  Publication date: Apr 2024 - Document type: IDC Perspective - Doc  Document number: # US51966624

AI Partner Ecosystem and Roles


  • Courtney Munroe Loading
  • Douglas Hayward Loading
  • Erin Hichman Loading
  • Leslie Rosenberg Loading
  • Jennifer Thomson Loading
  • Steve White Loading
  • Abhishek Mukherjee Loading


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This IDC Perspective highlights AI partner ecosystem and roles. Artificial intelligence (AI) will have a massive impact as companies invest heavily in technology and begin integrating AI models in their existing business processes. AI will impact operating processes and potentially drive business model change, which will be transformative and disruptive at the human and technology levels.

According to Douglas Hayward, research director, Worldwide Digital Strategy and Agency Services at IDC, "GenAI is a powerful and transformative technology, so the decisions you make around GenAI will be strategic to your organization. There is a broad ecosystem of partners in the IT services and infrastructure segment to help you implement the appropriate strategy."


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