Artificial Intelligence and DaaS December 3, 2025 3 min

From risk to reward: The dual reality of agentic AI in the enterprise

As enterprises move from predictive and generative to agentic AI, the stakes are changing. Agentic AI — software systems capable of reasoning, acting, and learning autonomously — may sit at the center of critical business operations. For some, this evolution will surface new vulnerabilities. For others, it will create an entirely new source of strategic advantage.

In IDC’s FutureScape: Worldwide Agentic Artificial Intelligence 2026 Predictions, two forecasts capture this divergence clearly.

One warns that by 2030, up to 20% of G1000 organizations will face lawsuits, fines, and CIO dismissals due to high-profile disruptions tied to poor AI agent governance. In contrast, the other prediction anticipates that by 2031, 60% of G2000 CEOs will use agentic AI to inform strategic decisions, leveraging autonomous systems to simulate outcomes and guide boardroom planning.

These predictions describe opposite potential outcomes of the same adoption curve: one driven by unchecked automation, the other by disciplined governance and transparent design.

The governance gap: Where failures occur

The early wave of GenAI deployments surfaced a pattern where speed sometimes outpaced safeguards. Under board and competitive pressure, CIOs deployed GenAI applications before implementing comprehensive processes to mitigate the potential for inaccurate or poor results.

The stakes are potentially higher when it comes to agentic AI implementations, particularly if they are deployed into mission-critical workflows — from logistics optimization to financial approvals — before governance frameworks are in place. The potential includes:

  • Uncontrolled decision cascades. When agents are authorized to take action, considerations should be made for how those actions may propagate through interconnected systems. Lack of control and visibility could lead to unintended consequences.  
  • Opaque behavior. When teams lack the explainability tooling to trace why an agent took a specific action, leaders may be left unable to defend outcomes to regulators or customers.
  • Fragmented escalation protocols. When human oversight is nominal and when governance is split across data, IT, and legal functions with no unified escalation path, problems may go undetected.

The consequences of these scenarios are immediate and potentially dramatic, including service outages, privacy violations, shareholder lawsuits, and loss of executive confidence.

It’s not about technology failure, but organizational unpreparedness.

From control to confidence

By contrast, organizations that treat governance as infrastructure and not insurance are finding that control and confidence grow together.

One of the predictions envisions a near future where CEOs use agentic AI not for operational efficiency, but for strategic insight. These systems may model mergers, simulate supply chain disruptions, and forecast policy impacts faster than human teams can aggregate the data.

To make that shift, enterprises will need to embed three design principles at the core of their AI programs:

  1. Traceability by design. Every autonomous decision should carry a data lineage record and confidence score, allowing oversight without throttling performance.
  2. Integrated governance. AI ethics, risk, and compliance functions should be unified and integrated, and applied across the development and operations lifecycle.
  3. Accountability loops. Decision thresholds or hard-coded events trigger human interventions before outcomes cross defined boundaries.

When these design principles are followed, governance doesn’t slow innovation or adoption. Instead, it builds confidence. When leaders trust the system, they can push AI further, including into strategic applications such as board-level scenario modeling, capital planning, and long-horizon strategy.

Bridging the divide

IDC’s research shows that the organizations succeeding with agentic AI share a common mindset: they see governance and growth as inseparable. The message from the 2026 FutureScape is clear: the problem isn’t that AI agents act autonomously, it’s that too few enterprises are ready for them to do so.

The next era of competitive advantage will belong to organizations that can govern autonomy, not constrain it.

Nancy Gohring - Senior Research Director, AI - IDC

Nancy Gohring is a senior research director, co-leading IDC's GenAI and Agentic AI Strategies program. Nancy covers big picture trends related to enterprise adoption of AI, including GenAI and agentic AI. Key research themes include business, organizational, and technology architecture transformation, in the context of AI and GenAI. As part of the Worldwide AI, Automation, Data & Analytics Research practice, Nancy supports a range of clients across the technology stack including hyperscalers, developer tool providers, enterprise application vendors, professional services organizations, automation frameworks providers, and infrastructure suppliers.

Subscribe to our blog