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Jim Westcott

Research Manager, Application Solutions

Jim Westcott is a Research Manager for the Canadian Application Solutions program. In this role Jim manages IDC's research on enterprise applications and application services. For the past several years Jim's research has primarily focused on outsourcing, including global sourcing, transformational BPO and application outsourcing. From an organizational standpoint, Jim leads the development and launch of managed services and BPO research initiatives and special studies. In doing so, he works closely with a global team of analysts who support outsourcing research in a broad range of segments, including managed IT services, CRM and Customer Care, Procurement, HR, Finance/Accounting, Learning, Engineering, and others. Jim Westcott provides expert opinion, market research and analysis, competitive intelligence, and consulting to IT services and technology providers.

Prior to joining the IDC Canada team, Jim Westcott earned a Bachelor degree from the University of Toronto. Jim also holds a post-graduate diploma in applied research design and methodology.

Canadian IT Professional Services Forecast, 2018–2022

May 2018 - Market Forecast - Doc # CA42524518

by: Jim Westcott

This IDC study provides the spring 2018 market size and forecasts for the Canadian IT professional services market. The professional services market is made up of four submarkets:Custom application developmentIT consultingNetwork consulting...
This IDC study presents forecasts of spending (customer expenditures) for the worldwide offshore IT services market for 2018–2022. This study includes advice to providers of IT services, an analysis of key market and industry trends by impo...
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