IT Sourcing

Get an Independent Opinion on the Entire IT Domain with Us

Maximize IT investments for the business through effective sourcing and management of partners. Improved vendor selection and vendor value delivery.

We can improve your IT sourcing in many ways.

  • Cloud Economics

    Get control over your cloud spend. Understand your cloud bill, optimize the rates and utilization of your cloud resources. Align your organization to track performance and make real-time decisions.

    4-6 months
  • Deal & Bid Support

    Drive an effective process that creates the best outcome in sourcing initiatives. Include market intelligence to short-list vendors and save time, effort and process cost.

    6 weeks
  • IT Supplier Performance Management

    Look at IT processes to see whether they 1) meet current needs, and 2) what is required to meet future maturity goals. Tuning up your IT organization.

    9 weeks
  • Supplier Selection

    Achieve high-quality results with a partner who aligns with your company culture, sourcing drivers and objectives. Include market intelligence to short-list vendors and save time, effort and cost in the selection process.

    12 – 24 weeks
  • Contract Lifecycle Management

    Establish effective contract management by controlling the contracted services, agreements and actions for both the supplier and buying organization. Enables businesses to make the most of their contracts, avoid risks and control costs.

    12 – 19 weeks
  • Sourcing Strategy

    A sourcing strategy that effectively adapts to the changing market dynamics is essential for organizations seeking to optimize IT service delivery, (procurement) processes, establish strong partner relationships, and drive long-term value for their business stakeholders. Translating business and IT strategy into an appropriate sourcing strategy are the starting point for a successful deployment of IT.

    11 – 16 weeks
  • Spend Analysis

    Gain a 360 degrees insight in your IT spend by assessing the general ledger. What are the cost drivers? How well is Finance Aligned with IT? And which services are associated with this spend?

    4 – 8 weeks
  • Maturity Assessment

    Evaluate current process maturity against current needs and identify future maturity requirements based on business drivers. Act on specific recommendations to drive improved maturity.

    5 weeks

Prepare your organization for the new reality of cloud

Cloud comes with opportunities, but also with challenges. The flexibility, scalability and ease of use make the cloud powerful, but many organizations struggle with the consequences on their spend and cost control.

After the shock of the migration comes the bill shock from the cloud provider: spend exceeds budgets and expectations. The bill itself gives little clue on where the spend is being done, and what can be done to reduce it.

Based on the FinOps® framework Cloud Economics helps you to take control over your cloud spend again by locating optimizations and getting your organization ready to keep it under control by setting up processes and tools, and training people to enable your organization to do it by itself.

CE delivers tangible, actionable recommendations to guide organizations to reduce costs and optimize cloud workloads.

It is systematic, quantitative, comprehensive, data-driven, and repeatable with demonstrated and quantified value for clients. Benchmarks against the industry to understand positioning and provide data-driven negotiation.

Reign in your costs

Targeted and actionable recommendations on where and how to optimize cloud spend.

Regain control

Processes, tools, tips and tricks to gain control over your cloud spend.

Create accountability

Demonstrate the follow up and results optimizations to stakeholders.

Contract better when sourcing

Vendors are experts at bidding and contracting. Most clients aren’t because it is not their day job. Have IDC experts assist you in leveling the field.

Drive an effective process that creates the best outcome in sourcing initiatives. Include market intelligence to short-list vendors and save time, effort and process cost.

The contracting process for a new or existing partner can be as complicated and confusing as the selection itself. IDC simplifies and standardizes the process with its consistent framework to ensure improved outcomes, faster and more effectively and with less pain. We support clients through the process of contracting a new services provider. IDC helps manage the negotiation and contracting processes. We can supply key terms and conditions to ensure a performative contract, benchmark the proposed vendor pricing model against similar contracts and services to aid in getting a market conform contract.

Get better deals

Data on what others are paying and best practice negotiation tactics

Deals that meet goals

Performance based contracts that incentivize for your needs

React quickly

Address project challenges before they become business headaches

Get the value from your vendors you pay for

Understand the price and performance value of your sourcing partners through market benchmarking of price and performance. Rightsize and improve sourcing relationships. Continuous improvement of sourcing relationships.

It is hard to assess whether the outsourced or MSP service you receive is market price and performance conform. Answering the business question, 'Are we getting a good deal from this relationship' is harder than anticipated.

Benchmarking the services contracted against market performance and costs peers gives clients a clear understanding where their sourcing partner is performative and where they aren't. This provides sourcing relationships mid-course corrections or drives improved contracting for future contract renewals or new sourcing projects. Clients and vendors have seen struggling relationships repaired for mutual benefit. It helps clients avoid the effort of changing sourcing providers by allowing the provider to improve their performance to market value. A win-win for both the client and the sourcing provider.

Continual contract market conformance

Has a good contract become bad as the market has evolved and resolving it

Get the value paid for at the right cost

Apply the appropriate KPIs to ensure value is delivered for the business and IT

Ending the invoice disputes

Objective advice on structuring price x quantity and structuring services and cost

Supplier selection: Be on par with your sourcing

Achieve high-quality results with a partner who aligns with your company culture, sourcing drivers and objectives. Include market intelligence to short-list vendors and save time, effort and cost in the selection process.

Most clients lack the know-how that suppliers have around bidding and contracting and fall short when managing suppliers. Have IDC experts assist you in leveling the field.

Working well with the right IT suppliers is crucial in fast-changing industries, as technology and digitalization increasingly shape business strategy. A sound strategic approach to sourcing is essential, and selecting the right supplier is more important than ever.

To ensure a successful relationship, it's important to carefully select the supplier that best meets the organization’s objectives and provides the best service - a process that requires special attention from IT decision makers. We believe that dialogue is essential to achieving quality results. Our team of experts is available to assist you throughout the selection process, providing support in areas such as content (RFI, RFP creation, compiling requirements, etc.), finance, legals, and procurement.

IDC Metri's experts have in-depth knowledge of the sourcing market and extensive experience with both selection and proposal processes and contracting.

Maximize the dialogue

Achieve the best fit in terms of service, price and culture by maximizing dialogue during the selection process.

Focus on content not document lay-out

Use a 'standard' template sourcing contract with various attachments, which are ready to use and have consistently delivered excellent results in practice.

Insights in supplier market

Utilize market knowledge and benchmarks to identify any significant variations in service offerings or pricing and ensure that you are getting the most suitable and cost-effective option available.

Contract Lifecycle Management

Manage your contract objectives, risks and supplier relationships effectively during the whole contract lifecycle. Do you have a solid foundation for effective and efficient contract management that spans contract creation to completion?

Optimizing IT contracts to achieve objectives that align to the business requires proactive management and control of contracted IT services. This includes timely identification and management of contract risks and managing costs within the contract using an organization-wide standard process.

IDC’s Contract Lifecycle Management provides a framework based on proven contract management methods and market practices to design and implement the contract management function for your IT organization. It ensures that contract management is embedded in the organization and processes where optimal support can be realized through tooling.

Contract management scenario

Leverage your contract management activities and focus on the contracts that need (full) contract management.

IT, Procurement, Legal and Finance alignment

Being able to manage all aspects of the contract through alignment with finance, legal and procurement processes and documentation.

Insights in contract risks and opportunities

Actively manage the contract to gain timely insights for improving contracts and vendor relationships and getting the most value out of IT to support your business.

The starting point for a successful deployment of IT.

Having a well-defined and aligned IT sourcing strategy is crucial for organizations to maintain a competitive edge and drive long-term value. Translating business and IT strategy into an appropriate sourcing strategy are the starting point for a successful deployment of IT in today's rapidly evolving business environment. Doing this successfully, requires a shift in thinking and approach to sourcing.  

A well-designed sourcing strategy takes into consideration various factors such as cost, quality, reliability, innovation, and sustainability. Sourcing strategy emphasizes the activities leading up to a roadmap to optimize the sourcing of IT services (internally and externally of the organization) and facilitates decision making regarding an actual purchase, including analyzing business needs and the marketplace at large. Beyond the initial purchase price, it keeps the big picture in mind, employing large sets of data to evaluate the value of factors such as total cost of ownership, optimal partner relationships and reduced risk to the business.

The supplier ecosystem continues to evolve, as well as the technology landscape. Building and maintaining a strong and effective IT environment and organization can be a complex and resource-intensive task. IDC Metri's experts have in-depth knowledge of the IT Supplier market and experience in identifying sourcing drivers, selection processes, tendering processes, and contracting.

Quick Scan

Sets the frameworks and objectives of the intended sourcing strategy, including an overview of the current situation and relevant sourcing trends and options.

Make, buy or ally?

Outlines the IT sourcing scenarios. These scenarios are weighed, evaluated and scored both functionally and financially to support decision making.

Sourcing Strategy Advice

Advice on the results, findings and recommendations and document in a sourcing strategy document given the selected sourcing scenario towards improvement roadmap and/or supplier selection.

360 degrees insight in your financial performance

Costs associated with IT are increasing year on year. Learn how to control them and separate costs, investments and waste.

A lot of companies see IT as a pure cost center, and more than that, a cost center that is expanding so rapidly that it seems very hard to control at all. Others see nearly all IT as a strategic investment in the company and reject all cost-saving initiatives fearing the future will judge hard on companies lagging. In reality it is both two worlds: A lot of IT related costs are just commodity and supportive to the business (here you want to aggressively cut costs) but also a large chunk is the needed investment in the future (here you want to be more lenient). And some is just waste which you want to eliminate straight away.

What if you can determine what is what? Determine where to cut and where to maybe invest more because you know this is money well spent? The unique top-down & bottom-up approach from IDC Metri grants you this insight and will help you improving financial performance whilst leaving your needed investment untouched.

Gain insights in spend

Be advised on your maturity regarding IT accounting and become aware which service categories are driving your spend (and which don’t).

Benchmark against peers

Compare your costs against your peers using the IDC IT Reference model© and gain insight in deviations from the market and interesting domains to further investigate

Reduce cost & eliminate waste

Prevent ineffective across-the-board budget cuts and save money where you waste it by directly identifying cost reductions based on an integrated view of all associated IT costs and their performance.

Align IT processes to business requirements

Evaluate current process maturity against current needs and identify future maturity requirements based on business drivers and market pressures. Act on specific recommendations to drive improved maturity.

Assesses a client’s IT current level of organizational and process maturity against existing business requirements and future requirements. Identify the key actions to reach the target maturity level and identifies a client’s maturity versus relevant peers.

This assessment is based on an industry standard CMM maturity model for reuse. IT provides data and recommendation that support investment requirements necessary to match IT maturity to business requirements. It not only assesses, but it provides actionable recommendations to align technology maturity to business strategy.

Becoming good enough

Identify process maturity gaps to better address current IT and business requirements

Supporting the future

Defining the needs and actions required for IT to support the future business

Budgeting with data

Data-driven IT evolution with specifics that support budget requests

Meet the IDC Metri Team

  • Senior Consultant IT Benchmarking

  • Senior Consultant IT Benchmarking

  • Principal IT Sourcing

  • Senior Consultant IT Sourcing

  • Principal Consultant

Let’s Discuss your Needs Together