IT Sourcing

Contract better when sourcing

Vendors are experts at bidding and contracting. Most clients aren’t because it is not their day job. Have IDC experts assist you in leveling the field.

Drive an effective process that creates the best outcome in sourcing initiatives. Include market intelligence to short-list vendors and save time, effort and process cost.

The contracting process for a new or existing partner can be as complicated and confusing as the selection itself. IDC simplifies and standardizes the process with its consistent framework to ensure improved outcomes, faster and more effectively and with less pain. We support clients through the process of contracting a new services provider. IDC helps manage the negotiation and contracting processes. We can supply key terms and conditions to ensure a performative contract, benchmark the proposed vendor pricing model against similar contracts and services to aid in getting a market conform contract.

Get the value from your vendors you pay for

Understand the price and performance value of your sourcing partners through market benchmarking of price and performance. Rightsize and improve sourcing relationships. Continuous improvement of sourcing relationships.

It is hard to assess whether the outsourced or MSP service you receive is market price and performance conform. Answering the business question, 'Are we getting a good deal from this relationship' is harder than anticipated.

Benchmarking the services contracted against market performance and costs peers gives clients a clear understanding where their sourcing partner is performative and where they aren't. This provides sourcing relationships mid-course corrections or drives improved contracting for future contract renewals or new sourcing projects. Clients and vendors have seen struggling relationships repaired for mutual benefit. It helps clients avoid the effort of changing sourcing providers by allowing the provider to improve their performance to market value. A win-win for both the client and the sourcing provider.

Supplier selection: Be on par with your sourcing

Achieve high-quality results with a partner who aligns with your company culture, sourcing drivers and objectives. Include market intelligence to short-list vendors and save time, effort and cost in the selection process.

Most clients lack the know-how that suppliers have around bidding and contracting and fall short when managing suppliers. Have IDC experts assist you in leveling the field.

Working well with the right IT suppliers is crucial in fast-changing industries, as technology and digitalization increasingly shape business strategy. A sound strategic approach to sourcing is essential, and selecting the right supplier is more important than ever.

To ensure a successful relationship, it's important to carefully select the supplier that best meets the organization’s objectives and provides the best service - a process that requires special attention from IT decision makers. We believe that dialogue is essential to achieving quality results. Our team of experts is available to assist you throughout the selection process, providing support in areas such as content (RFI, RFP creation, compiling requirements, etc.), finance, legals, and procurement.

IDC Metri's experts have in-depth knowledge of the sourcing market and extensive experience with both selection and proposal processes and contracting.

Contract Lifecycle Management

Manage your contract objectives, risks and supplier relationships effectively during the whole contract lifecycle. Do you have a solid foundation for effective and efficient contract management that spans contract creation to completion?

Optimizing IT contracts to achieve objectives that align to the business requires proactive management and control of contracted IT services. This includes timely identification and management of contract risks and managing costs within the contract using an organization-wide standard process.

IDC’s Contract Lifecycle Management provides a framework based on proven contract management methods and market practices to design and implement the contract management function for your IT organization. It ensures that contract management is embedded in the organization and processes where optimal support can be realized through tooling.

The starting point for a successful deployment of IT.

Having a well-defined and aligned IT sourcing strategy is crucial for organizations to maintain a competitive edge and drive long-term value. Translating business and IT strategy into an appropriate sourcing strategy are the starting point for a successful deployment of IT in today's rapidly evolving business environment. Doing this successfully, requires a shift in thinking and approach to sourcing.  

A well-designed sourcing strategy takes into consideration various factors such as cost, quality, reliability, innovation, and sustainability. Sourcing strategy emphasizes the activities leading up to a roadmap to optimize the sourcing of IT services (internally and externally of the organization) and facilitates decision making regarding an actual purchase, including analyzing business needs and the marketplace at large. Beyond the initial purchase price, it keeps the big picture in mind, employing large sets of data to evaluate the value of factors such as total cost of ownership, optimal partner relationships and reduced risk to the business.

The supplier ecosystem continues to evolve, as well as the technology landscape. Building and maintaining a strong and effective IT environment and organization can be a complex and resource-intensive task. IDC Metri's experts have in-depth knowledge of the IT Supplier market and experience in identifying sourcing drivers, selection processes, tendering processes, and contracting.

360 degrees insight in your financial performance

Costs associated with IT are increasing year on year. Learn how to control them and separate costs, investments and waste.

A lot of companies see IT as a pure cost center, and more than that, a cost center that is expanding so rapidly that it seems very hard to control at all. Others see nearly all IT as a strategic investment in the company and reject all cost-saving initiatives fearing the future will judge hard on companies lagging. In reality it is both two worlds: A lot of IT related costs are just commodity and supportive to the business (here you want to aggressively cut costs) but also a large chunk is the needed investment in the future (here you want to be more lenient). And some is just waste which you want to eliminate straight away.

What if you can determine what is what? Determine where to cut and where to maybe invest more because you know this is money well spent? The unique top-down & bottom-up approach from IDC Metri grants you this insight and will help you improving financial performance whilst leaving your needed investment untouched.

Align IT processes to business requirements

Evaluate current process maturity against current needs and identify future maturity requirements based on business drivers and market pressures. Act on specific recommendations to drive improved maturity.

Assesses a client’s IT current level of organizational and process maturity against existing business requirements and future requirements. Identify the key actions to reach the target maturity level and identifies a client’s maturity versus relevant peers.

This assessment is based on an industry standard CMM maturity model for reuse. IT provides data and recommendation that support investment requirements necessary to match IT maturity to business requirements. It not only assesses, but it provides actionable recommendations to align technology maturity to business strategy.