Objective Advice to Support Business Goals

Metrics consists of three programs: IDC IT Intelligence, IDC Benchmarking and IDC Sourcing. These programs provide IT Leaders with clear guidance on how you or your vendors compare to peers and the market with objective advice, help to optimize projects and processes to support business goals and improve sourcing strategies, selection, design, and management across the entire lifecycle.

With IDC Metrics, you will:

Position Your Company Success Against Benchmark Data

  • Analyze the efficacy of company strategies and create new strategies with our market comparisons and data-driven insights.
  • Maximize IT investments for the business through effective sourcing and management of partners.

Innovate with Trusted Research

  • Manage innovation with insights that deliver understanding, improvement and optimization of your technology capabilities.
  • Foster new ideas by using our market comparisons to discover your company’s positioning and drive improved decision making with in-depth data.

Access Data-Driven Insights to Define your Digital Strategy and Operate Efficiently

  • Optimize your technology capabilities and business enablement with data-driven insights.
  • Develop the vision and strategy with our market comparisons to understand how you are positioned against peers to drive informed change.

Improve Your Vendor Relationships & Contracts with Confidence

  • Access clear guidance on how you or your vendors compare to peers and the market with our benchmarking and market comparisons.
  • Improve sourcing strategies, selection, design, and management across the sourcing lifecycle, and get contract reviews from IDC experts to maximize savings.

Metrics Programs

IDC IT Intelligence

Data-driven insights that deliver understanding, improvement and optimization of your technology capabilities and improved business enablement.

IDC Benchmarking

Market comparisons that drive improved decision making and actionable change. Understand how you are positioned against peers to drive informed change.

IDC IT Sourcing

Maximize IT investments for the business through effective sourcing and management of partners. Improved vendor selection and vendor value delivery.

IDC Sourcing Advisory Services

IDC Sourcing Advisory Services drives measurable savings within global sourcing and procurement organizations. Our Sourcing Advisory Services (SAS) blends seamlessly with our world-class research offering, with concierge-level access to benchmarking data and market intelligence all with quick turnaround times on requests.

  • Dedicated Customer Relationship Managers for client inquiries related to vendor product/pricing strategy, product positioning, and more
  • Deal Reviews - Tactical intelligence on individual deals and vendor proposals with on-demand response delivered within three to four days
  • Formal Benchmarking - Dedicated projects, complex deals like major ELA renewals, managed service benchmarking and multi-vendor analysis

Resources & Downloads

Better Insights, Better Decisions, Better Outcomes

Read Blog

Top 3 Reasons Your IT Department Struggles

view ebook

IT Service Cost Management Guide

Download Guide

Interested in learning more about IDC’s Tech Buyer solutions?