IDC Future of Work

About IDC Future of Work

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, talent management, and operations. IDC has created the Future of Work (FoW) framework defined as a fundamental change to the concept of work, which transforms worker behaviors and skills as well as organizational culture, supports a dynamic work environment not bounded by time of day or physical space, empowers teams and a diverse workforce, and fosters human-machine collaboration.

The Future of Work is an enterprise-wide imperative that applies 3rd Platform technologies and innovation accelerators (IAs), such as augmented/virtual reality (AR/VR), artificial intelligence (AI), and Internet of Things (IoT) to transform the concept of work and how it is done. It requires CXO leadership and intimate collaboration between IT, line of business, HR, and other departments and results in increased productivity, worker engagement, and competitive differentiation. Future of Work initiatives must be an integral component of an organization's overall digital transformation strategy.

The Future of Work takes a holistic integrated approach, encompassing three interrelated and interconnected pillars, workforce, workspace and workculture depicted below.

Three Dimensions of the Future of Work

Benefits to Technology Buyers

IDC’s Future of Work research and capabilities help technology buyers and end-user enterprises address critical areas for future-proofing:

  • Analysis of company initiatives across workspace, workforce, and work culture
  • How to sustain competitive advantage if every other organization digitally transforms
  • Managing organizational and operational transition from automated processes to data-driven experiences
  • Strategies to attract and retain the best talent when most organizations are struggling to fill digital skill gaps
  • Approach to managing digital workers with the proliferation of new-age technologies such as Artificial Intelligence (AI).

Benefits to Technology Suppliers

For technology vendors and suppliers, IDC’s Future of Work research and capabilities address the following key questions:

  • What technologies are enabling FoW?
  • What are IT buyers' priorities, challenges, and spending plans for FoW implementation in India, and how can vendors address them?
  • What are the emerging use cases of FoW, and how can tech suppliers address/support them?
  • How can technology suppliers better engage customers in meaningful, value-adding conversations regarding Future of Work?

For More Information

To know more about IDC’s Future of Work research, please contact Navkendar Singh, Research Director at You may also get in touch with IDC India at 91- 124-476-2300, 334.

IDC Future of Work Reports



Meet the Experts

Navkendar Singh

Research Director

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