Develop resilient decision-making
and unify operational data streams

The Future of Operations framework emphasizes the importance of building infrastructure and digital capabilities to develop resilient decision-making that keeps enterprises tightly aligned with customer expectations and demands. One of the critical aspects of the evolution to resilient decision-making is ensuring all the critical data and information is ingested, contextualized, organized, and visualized for key decision makers. The five key tenets of the Future of Operations are:

• Evolve beyond continuous improvement, Lean, and Six Sigma to resiliency and market focus.
• Embrace complexity in products, services, and markets while minimizing complications.
• Be resilient in adapting to changing markets and demands without losing the core operational purpose.
• Use digital capabilities, such as the Internet of Things (IoT), edge computing, or advanced analytics, to build a resilient organization and operation.
• Develop a converged IT and operational technology (OT) function in digital engineering (DE).