Future of Work
Create dynamic work models that promote agility, flexibility and intelligence
The Future of Work
The 21st century economy requires workers to operate as dynamic and reconfigurable teams that can quickly adapt to business demands and new market requirements — anytime, anywhere, and from any physical location. The Future of Work demands a new level of agility for many enterprises, including embracing the new "normal" of a hybrid, mutable workforce.
As organizations move to new hybrid models of working, automation of tasks and workflows will play an increasingly important role, enabling human workers to drive empathetic leadership, agile practices and innovation.
The Future of Work: A Hybrid, Mutable Workforce
As organizations move to new hybrid models of working, automation of tasks and workflows will play an increasingly important role, enabling human workers to drive empathetic leadership, agile practices and innovation.
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Inside the Future of Work graphic description
At the center of the circle is the text, "Future of Work," surrounded by three swirling elements. The top element is labeled Culture and contains the text - Engaged and empowered workers aligned to new digital skills. The swirling element on the right is labeled Augmentation and contains the text - Collaboration between humans and technology. The third swirling element is labeled Space and contains the text - Connected, secure work environment, independent of place or time.
IDC’s Future of Work framework will help leaders structure work transformation strategies and scope future of work initiatives.
Culture
Engaging and empowering workers requires continuous innovation and a new type of organizational agility. This includes new leadership styles, organizational structures, and performance metrics.
Augmentation
This is the collaboration between humans and technology. This can be full automation, or the extension of human capabilities using technology. Business leaders must enable and embrace the new digital coworker.
Space
The work environment must adapt to support hybrid workforce and culture. Leaders should strive for a borderless digital workspace through technology; a reimagined workplace must be intelligent and dynamic, connected and secure, and independent of a physical place or time of day.
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Strategies for the New Work Experience: Addressing Challenges graphic description
There are four blades. The top blade is labeled Inflexible Work Environments, which contains the text - Hyperagility with Intelligent Workspaces. The blade on the right is labeled Talent Limitations and contains the text - Talent as a source of competitive advantage. The bottom blade is labeled Misadapted Security, Privacy and Trust and contains the text - Trust at core and transparent to worker experience. The blade on the left is labeled Hierarchical Leadership and Rigid Organizations and contains the text - Empathy, empowerment, frictionless engagement, and speed.
IDC’s Future of Work framework will help leaders structure work transformation strategies and scope future of work initiatives.
Inflexible Work Environments
Redesign work models to create intelligent workspaces. Technology parity is essential, all workers must have secure access to the resources required for their jobs, no matter the device they use or their location.
Talent Limitations
A shift to hybrid work requires new workstyles and skill sets. Utilize artificial intelligence-driven dynamic learning and digital adoption platforms that support adaptive, reconfigurable teams turning your talent into a competitive advantage.
Hierarchical Leadership and Rigid Organizations
Hierarchical decision-making and top-down mandates do not align with the need for adaptability and agility. Adopt an agile, cross-functional operating model to foster empathy, empowerment and resiliency.
Mis-Adapted Security, Privacy and Trust
Cumbersome and repetitive security protocols hinder productivity. Create a new paradigm for authentication, security and compliance with trust at the core and make security transparent to worker experience.