Customer Stories

Fujifilm IT Performs A Qualitative And Quantitative Impact Analysis

IDC Metri supported Fujifilm with the international supplier selection process for a suitable managed service supplier to deliver services for global entities.

A Large Financial Software Product Provider Proves Their Intuitions Are Correct With Objective Measurements

The assessment showed too many non-functional backlog items are delivered in comparison to functional backlog items.

A Global Manufacturer Finds Immense Savings In Vendor Contracts

Several areas for improvement were recognized in a spend analysis, key suppliers were identified and analyzed at a more detailed level, and dashboards were provided to assist with contract and budget management.

Large Media Company Increases The Value Provided By Their External Supplier Teams Problem

Productivity increased from 26% below market average to 44% above market average in 10 months.

Government Agency Performs A Deep Dive Into The Quality Of The Application

After three months, an evaluation showed lots of improvement.

A Digital Production Agency Is Empowered When They Outsource Their Cost Estimation Process To IDC Metri

Offloading allows Elastique leadership to focus on their biggest asset – their customers.

International Lottery Company Gets A Handle On Siloed Teams; Productivity

Agile best practices were applied to further improve the process, team productivity and application quality.

PostNL Is Enabled to Independently Manage Cloud Costs With Their Own Cloud Management SetUp

IDC Metri has saved about 8% of the costs focusing on licenses and architecture.

Insurance Company Improves Their Performance And Application Output

The CIO was able to demonstrate to stakeholders that IT is in control of its value creation function and that they’re improving.

International Telecommunications Firm Reduces Cloud Costs By More Than 30%

Cost savings have significantly reduced when compared to the alternative of not investigating all cost savings avenues.

A Commerical Bank Better Manages Its IT Organization From Benchmarking Insight

IDC’s Metri research report provided an objective picture of the structure and market conformity of internal IT costs which helps the bank to better manage IT.

A Shared Service Center Used An IDC Metri Landing Zone

Participants were informed about expected maintenance and hosting costs.

A Healthcare Institution Determined The Financial Feasibility Of An Outsourced Model

Transitioning to a fully outsourced scenario would improve IT quality but would raise IT costs significantly.