Customer Insights & Analysis

Wallets

For IT vendors, sales targets continue to increase at rates upwards of 15% annually. IT vendors need to be better informed and sell smarter. IDC's Wallet services provide an analysis of the IT spending strategies and budgets for the world's largest companies. The research is crafted to arm sales with the specific information they need to incorporate into a smart selling strategy.

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Worldwide IT Wallet

IT vendors need to be better informed and sell smarter. Selling smarter means having a more intimate understanding of buyers, including their unique business challenges and objectives, and in particular better market analytics focused on their overall IT purchasing behavior and priorities. IDC's Worldwide IT Wallet service provides an analysis of the regional IT spending strategies and budgets for more than 2,200 of the world's largest companies.


Region & Countries (3)

  • Americas
  • EMEA
  • Asia Pacific

Industries (17)

  • Banking
  • Insurance
  • Securities and Investment Services
  • Discrete Manufacturing
  • Process Manufacturing
  • Construction
  • Resource Industries
  • Retail
  • Wholesale
  • Professional Services
  • Personal and Consumer Services
  • Transportation
  • Media
  • Healthcare Provider
  • Telecommunications
  • Oil and Gas
  • Life Sciences

Sub-Industries / Segments (27)

  • Brokers and Other Insurance
  • Life Insurance
  • Property and Casualty
  • Aerospace and Defense
  • Automotive
  • Automotive Dealers
  • High Tech
  • Discrete: Consumer Products
  • Other Discrete Manufacturing
  • Base Materials: Chemicals
  • Base Materials: Metals
  • Base Materials: Pulp/Paper
  • Process: Consumer Products
  • Other Process Manufacturing
  • Apparel and Accessory Stores
  • Building Materials, Hardware, and Garden Supply
  • Catalog And Mail-Order Houses
  • Eating and Drinking Places
  • Food Stores
  • General Merchandise
  • Home Furniture, Furnishings, and Equipment Stores
  • Other Retail
  • Other Life Sciences
  • Pharmaceutical and Biotechnology
  • Air Transportation
  • Other Transportation
  • Software and IT Services

Technologies (5)

  • Hardware
  • Software
  • IT Services
  • Telecom
  • Internal

Companies (2,293)

  • Alphabet Inc.
  • AT&T, Inc.
  • Banco Santander, S.A.
  • Bank of America Corporation
  • BNP Paribas SA
  • CE Participations SA
  • Citigroup Inc.
  • Credit Agricole S.A.
  • Deutsche Telekom AG
  • Exxon Mobil Corporation
  • General Electric Company
  • HSBC Holdings plc
  • JPMorgan Chase & Co.
  • Microsoft Corporation
  • Telefónica, S.A.
  • The Royal Bank of Scotland Group plc
  • Societe Generale Group
  • UniCredit S.p.A.
  • Verizon Communications Inc.
  • Wal-Mart Stores Inc.

United States IT Wallet

IDC's United States IT Wallet service provides an analysis of the specific IT spending strategies and priorities for more than 3,500 of the largest United States–based companies. The research is crafted to arm sales and marketing organizations with the specific information they need to incorporate into a smart selling strategy. The United States IT Wallet answers the following key questions:


-Which U.S. companies are the largest spenders on IT products and services?
-How does the technology product mix differ by company?
-How does IT adoption differ by company?
-How can vendors and suppliers best position and sell their products and services to different customer segments?

Region & Countries (1)

  • United States

Industries (17)

  • Banking
  • Insurance
  • Securities and Investment Services
  • Discrete Manufacturing
  • Process Manufacturing
  • Construction
  • Resource Industries
  • Retail
  • Wholesale
  • Professional Services
  • Personal and Consumer Services
  • Transportation
  • Media
  • Healthcare Provider
  • Telecommunications
  • Oil and Gas
  • Life Sciences

Sub-Industries / Segments (27)

  • Brokers and Other Insurance
  • Life Insurance
  • Property and Casualty
  • Aerospace and Defense
  • Automotive
  • Automotive Dealers
  • High Tech
  • Discrete: Consumer Products
  • Other Discrete Manufacturing
  • Base Materials: Chemicals
  • Base Materials: Metals
  • Base Materials: Pulp/Paper
  • Process: Consumer Products
  • Other Process Manufacturing
  • Apparel and Accessory Stores
  • Building Materials, Hardware, and Garden Supply
  • Catalog And Mail-Order Houses
  • Eating and Drinking Places
  • Food Stores
  • General Merchandise
  • Home Furniture, Furnishings, and Equipment Stores
  • Other Retail
  • Other Life Sciences
  • Pharmaceutical and Biotechnology
  • Air Transportation
  • Other Transportation
  • Software and IT Services

Technologies (5)

  • Hardware
  • Software
  • IT Services
  • Telecom
  • Internal

Companies (3582)

  • AmerisourceBergen Corporation
  • Anthem, Inc.
  • Bechtel Corporation
  • Comcast Corporation
  • CVS Health Corporation
  • HCA
  • Kaiser Permanente Inc.
  • Liberty Mutual Holding Company Inc.
  • Lockheed Martin Corporation
  • Northrop Grumman Corporation
  • Prudential Financial, Inc.
  • Sprint Corporation
  • State Farm Mutual Automobile Insurance Company
  • Target Corp.
  • The Kroger Co.
  • U.S. Bancorp
  • United Services Automobile Association
  • UnitedHealth Group Incorporated
  • Walgreens Boots Alliance, Inc.
  • Wells Fargo & Company

Canada IT Wallet

Money spent for new client acquisition yields less and less in the modern marketplace, and, in turn, the "share of wallet" has become a more relevant measure of success than "market share." Keeping and growing customers over time is now more important than simply acquiring new customers. Selling existing clients more products or services, and doing so more frequently, should be the number one goal of any company because doing so yields higher returns. IDC's Canadian IT Wallet is designed to deliver this key information and help Canada's IT community assess its wallet share.


Region & Countries (1)

  • Canada

Industries (17)

  • Banking
  • Insurance
  • Securities and Investment Services
  • Discrete Manufacturing
  • Process Manufacturing
  • Construction
  • Resource Industries
  • Retail
  • Wholesale
  • Professional Services
  • Personal and Consumer Services
  • Transportation
  • Media
  • Healthcare Provider
  • Telecommunications
  • Oil and Gas
  • Life Sciences

Sub-Industries / Segments (27)

  • Brokers and Other Insurance
  • Life Insurance
  • Property and Casualty
  • Aerospace and Defense
  • Automotive
  • Automotive Dealers
  • High Tech
  • Discrete: Consumer Products
  • Other Discrete Manufacturing
  • Base Materials: Chemicals
  • Base Materials: Metals
  • Base Materials: Pulp/Paper
  • Process: Consumer Products
  • Other Process Manufacturing
  • Apparel and Accessory Stores
  • Building Materials, Hardware, and Garden Supply
  • Catalog And Mail-Order Houses
  • Eating and Drinking Places
  • Food Stores
  • General Merchandise
  • Home Furniture, Furnishings, and Equipment Stores
  • Other Retail
  • Other Life Sciences
  • Pharmaceutical and Biotechnology
  • Air Transportation
  • Other Transportation
  • Software and IT Services

Technologies (5)

  • Hardware
  • Software
  • IT Services
  • Telecom
  • Internal

Companies (2056)

  • Bank of Montreal
  • BCE Inc.
  • Brookfield Asset Management Inc.
  • Canadian Imperial Bank of Commerce
  • Canadian National Railway Company
  • Canadian Tire Corp. Ltd.
  • Empire Company Limited
  • Enbridge Inc.
  • George Weston Limited
  • Imperial Oil Ltd.
  • Industrial Alliance Insurance and Financial Services Inc.
  • Mouvement des caisses Desjardins
  • National Bank of Canada
  • Power Corporation of Canada
  • Rogers Communications Inc.
  • Royal Bank of Canada
  • Suncor Energy Inc.
  • TELUS Corporation
  • The Bank Of Nova Scotia
  • The Toronto-Dominion Bank

AP IT Wallet

Sales quotas in Asia Pacific are growing over 12-15% each year. In contrast, the Asia/Pacific IT market is expected to grow at less than half this rate annually. Vendors face the added challenge of a downward trend in the yield of corporate investments on new client acquisitions. Keeping and growing customers over time has become as important as acquiring new ones — measuring "share of wallet" is more relevant than simply measuring "market share." IDC's Asia/Pacific IT Wallet is designed to deliver this information and to help IT vendors maximize the returns on their business development initiatives.


Region & Countries (1)

  • Asia Pacific

Industries (17)

  • Banking
  • Insurance
  • Securities and Investment Services
  • Discrete Manufacturing
  • Process Manufacturing
  • Construction
  • Resource Industries
  • Retail
  • Wholesale
  • Professional Services
  • Personal and Consumer Services
  • Transportation
  • Media
  • Healthcare Provider
  • Telecommunications
  • Oil and Gas
  • Life Sciences

Sub-Industries / Segments (27)

  • Brokers and Other Insurance
  • Life Insurance
  • Property and Casualty
  • Aerospace and Defense
  • Automotive
  • Automotive Dealers
  • High Tech
  • Discrete: Consumer Products
  • Other Discrete Manufacturing
  • Base Materials: Chemicals
  • Base Materials: Metals
  • Base Materials: Pulp/Paper
  • Process: Consumer Products
  • Other Process Manufacturing
  • Apparel and Accessory Stores
  • Building Materials, Hardware, and Garden Supply
  • Catalog And Mail-Order Houses
  • Eating and Drinking Places
  • Food Stores
  • General Merchandise
  • Home Furniture, Furnishings, and Equipment Stores
  • Other Retail
  • Other Life Sciences
  • Pharmaceutical and Biotechnology
  • Air Transportation
  • Other Transportation
  • Software and IT Services

Technologies (5)

  • Hardware
  • Software
  • IT Services
  • Telecom
  • Internal

Companies (1901)

  • Agricultural Bank of China Limited
  • Bank of China Limited
  • Bank of Communications Co., Ltd.
  • BYD Company Ltd.
  • China Development Bank Corporation
  • China Life Insurance Co. Ltd.
  • China Merchants Bank Co., Ltd.
  • China Minsheng Banking Corp. Ltd.
  • China Netcom Group Corporation (Hong Kong) Limited
  • China Petroleum & Chemical Corp.
  • China Telecom Corp. Ltd.
  • China United Network Communications Limited
  • Hua Xia Bank Co., Limited
  • Industrial and Commercial Bank of China Limited
  • Industrial Bank Co., Ltd.
  • PICC Property and Casualty Co. Ltd.
  • Ping An Insurance (Group) Company of China, Ltd.
  • SAIC Motor Corporation Limited
  • Shanghai Pudong Development Bank Co., Ltd.
  • Suning Commerce Group Co., Ltd.

Japan IT Wallet

The total amount of money a customer can spend on a certain product category is a vital piece of information for planning and managing sales and marketing efforts. IDC's Japan IT Wallet service provides IT spending estimates for more than 1,900 of the largest Japanese companies.


Region & Countries (1)

  • Japan

Industries (17)

  • Banking
  • Insurance
  • Securities and Investment Services
  • Discrete Manufacturing
  • Process Manufacturing
  • Construction
  • Resource Industries
  • Retail
  • Wholesale
  • Professional Services
  • Personal and Consumer Services
  • Transportation
  • Media
  • Healthcare Provider
  • Telecommunications
  • Oil and Gas
  • Life Sciences

Sub-Industries / Segments (27)

  • Brokers and Other Insurance
  • Life Insurance
  • Property and Casualty
  • Aerospace and Defense
  • Automotive
  • Automotive Dealers
  • High Tech
  • Discrete: Consumer Products
  • Other Discrete Manufacturing
  • Base Materials: Chemicals
  • Base Materials: Metals
  • Base Materials: Pulp/Paper
  • Process: Consumer Products
  • Other Process Manufacturing
  • Apparel and Accessory Stores
  • Building Materials, Hardware, and Garden Supply
  • Catalog And Mail-Order Houses
  • Eating and Drinking Places
  • Food Stores
  • General Merchandise
  • Home Furniture, Furnishings, and Equipment Stores
  • Other Retail
  • Other Life Sciences
  • Pharmaceutical and Biotechnology
  • Air Transportation
  • Other Transportation
  • Software and IT Services

Technologies (5)

  • Hardware
  • Software
  • IT Services
  • Telecom
  • Internal

Companies (1962)

  • Canon Inc.
  • Fujitsu Limited
  • Hitachi Ltd.
  • JX Holdings, Inc.
  • Mitsubishi UFJ Financial Group, Inc.
  • Mizuho Financial Group, Inc.
  • Nippon Life Insurance Company
  • Nippon Telegraph and Telephone Corporation
  • Panasonic Corporation
  • SoftBank Group Corp.
  • Sojitz Corporation
  • Sony Corporation
  • Sumitomo Electric Industries Ltd.
  • Sumitomo Mitsui Financial Group, Inc.
  • The Dai-Ichi Life Insurance Company, Limited
  • Tokyo Electric Power Company, Incorporated
  • Toshiba Corporation
  • Toyota Motor Corporation
  • Toyota Tsusho Corp.
  • Yamato Holdings Co., Ltd.

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