Ranjit Rajan
This IDC Presentation analyzes customer experience (CX) transformation strategies and CX technology adoption trends and challenges across key countries of the Middle East's Gulf Cooperation Council (GCC) region — namely, Saudi Arabia, the U...
This IDC Presentation was delivered at the IDC Directions Middle East, Türkiye, and Africa (META) event held in Dubai, UAE, on February 1, 2023. Drawing upon IDC's latest channel research in the META region, this presentation describes conn...
This IDC Market Presentation was delivered at IDC Directions Middle East, Türkiye, and Africa 2023 in Dubai, UAE, on February 1, 2023. The presentation provides IDC's market outlook for ICT markets in the Middle East, Türkiye, and Africa fo...