Customer Experience Transformation Strategies and Tech Adoption Trends in Saudi Arabia, the UAE, and Qatar
This IDC Presentation analyzes customer experience (CX) transformation strategies and CX technology adoption trends and challenges across key countries of the Middle East's Gulf Cooperation Council (GCC) region — namely, Saudi Arabia, the U...
Connected Technology Ecosystems, Partner Transformation Strategies, and Vendor-Partner Engagement in the Middle East, Turkiye, and Africa
This IDC Presentation was delivered at the IDC Directions Middle East, Türkiye, and Africa (META) event held in Dubai, UAE, on February 1, 2023. Drawing upon IDC's latest channel research in the META region, this presentation describes conn...
Navigating the Storms of Disruption in 2023 and Beyond: Technology Market Outlook for the META Region
This IDC Market Presentation was delivered at IDC Directions Middle East, Türkiye, and Africa 2023 in Dubai, UAE, on February 1, 2023. The presentation provides IDC's market outlook for ICT markets in the Middle East, Türkiye, and Africa fo...
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