New Research

• BMC Exchange Milan 2019: Tackling the Innovator's Dilemma

  Mar 2019 | IDC Link | Doc # lcEMEA44923519

  By: Giulia CarosellaResearch Analyst, European Industry Solutions, Customer Insights & Analysis, Ivano OrtisVice President, IDC Financial Insights, IDC Manufacturing Insights, IDC Retail Insights, Stefano PeriniSenior Research Analyst, European Industry Solutions, Customer Insights & Analysis, Jennifer ThomsonSenior Research Director & Lead Accelerated App Delivery Practice

  BMC is pursuing an innovative strategy to enhance its IT service management portfolio with cognitive capabilities. The main challenge for the company is managing its existing business and customer base while taking advantage of new technolo...

• Pivot Table: Asia/Pacific (Excluding Japan) Manufacturing IT Spending Guide, 2018–2022

  Mar 2019 | Pivot Table | Doc # AP44888418

  By: Sampath Kumar VenkataswamyResearch Manager, Ruchika Yadav, Emily ZhangSenior Research Manager, Ashutosh BishtSenior Research Manager

  This IDC Manufacturing Insights Pivot Table provides IT spending data on Asia/Pacific (excluding Japan) (APEJ) manufacturers by segment. It includes IT spending from 2016 and a forecast outlook for 2018–2022. This document provides IT spend...

• IDC's Worldwide Semiannual Big Data and Analytics Spending Guide Taxonomy, 1H18

  Mar 2019 | Taxonomy | Doc # US44889518

  By: Jessica GoepfertProgram Vice President, Customer Insights & Analysis, Swati ChaturvediSenior Market Analyst, Petr Vojtisek, Jonathan LeungSenior Market Analyst, Eman ElshewySenior Research Analyst, Akira MuranishiResearch Manager, IT Spending, IDC Japan, Roberto MembrilaAnalyst, ROC, Latin America, Andrea SivieroResearch Manager, European Industry Solutions, Customer Insights & Analysis, Meng CongResearch Analyst, Measurement and Forecasting

  This IDC study provides a detailed description of IDC's Worldwide Semiannual Big Data and Analytics Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Semiannual Big Data and Analytics Spendi...

• IDC's Worldwide Semiannual Security Spending Guide Taxonomy, 2019

  Mar 2019 | Taxonomy | Doc # US43443619

  By: Ashutosh BishtSenior Research Manager, Serena Da RoldProgram Manager, Customer Insights & Analysis, Frank DicksonResearch Vice President, Security Products, Eman ElshewySenior Research Analyst, Jebin GeorgeProgram Manager, Insights, MEA, Jessica GoepfertProgram Vice President, Customer Insights & Analysis, Karen MasseyResearch Manager, Customer Insights & Analysis, Roberto MembrilaAnalyst, ROC, Latin America, Ivana SlaharovaResearch Manager, Insights, CEE

  This IDC study provides a detailed description of IDC's Worldwide Semiannual Security Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Semiannual Security Spending Guide data deliverable an...

• Canadian Insurance ICT Landscape, 2019

  Mar 2019 | Market Presentation | Doc # CA43808119

  By: Nigel WallisResearch Vice President, IoT and Industries, John ZhangResearch Analyst

  This IDC Market Presentation provides an analysis of the drivers and priorities for ICT spending in the Canadian insurance industry. This Presentation explores how the insurance industry in Canada approach ICT investments in areas such as d...

• IDC's Worldwide Semiannual Artificial Intelligence Systems Spending Guide Taxonomy, 1H18

  Mar 2019 | Taxonomy | Doc # US44884419

  By: Marianne DaquilaResearch Manager, Cognitive Systems, David SchubmehlResearch Director, Cognitive/Artificial Intelligence Systems, Swati ChaturvediSenior Market Analyst, Meng CongResearch Analyst, Measurement and Forecasting, Lubomir DimitrovSenior Research Analyst, Software, Bulgaria, Jonathan LeungSenior Market Analyst, Nobuko IisakaResearch Manager, Software & Security, IDC Japan, Roberto MembrilaAnalyst, ROC, Latin America, Jebin GeorgeProgram Manager, Insights, MEA, Andrea MinonneSenior Research Analyst, Customer Insights & Analysis

  This IDC study provides a detailed description of IDC's Worldwide Semiannual Artificial Intelligence Systems Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide Semiannual Artificia...

• Cloud Growth and AI Everywhere at Oracle's European Analyst Day

  Feb 2019 | Market Note | Doc # EMEA44880019

  By: Neil Ward-DuttonVice President, AI and DX European Research Practices, Carla ArendSenior Program Director, European Software, Danielle HernandezResearch Analyst, European Digital Transformation Practice, Giorgio NebuloniResearch Director, European CI&A, Emerging Tech, Tom SealSenior Research Director

  This IDC Market Note provides commentary and analysis of Oracle's business momentum in Europe and is based on discussions between IDC analysts and Oracle executives at Oracle's European Analyst Day in London on January 17, 2019.

• Business Outlook and Priorities for European Industries in 2019: An Evolution Driven by Customers, Cybersecurity, and Efficiency

  Feb 2019 | IDC Survey | Doc # EMEA43341818

  By: Stefano PeriniSenior Research Analyst, European Industry Solutions, Customer Insights & Analysis

  This IDC Survey focuses on European companies' business priorities in 2019. It analyzes the main business objectives of European companies for the coming months, providing IT vendors with a detailed view of the market by industry, region (W...

• Consent, Conversations, and Customer Journeys: The 3Cs to Delivering Empathy at Scale

  Feb 2019 | Market Presentation | Doc # EMEA44864219

  By: Andrea SangalliResearch Director, Ivano OrtisVice President, IDC Financial Insights, IDC Manufacturing Insights, IDC Retail Insights, Gaia GallottiAssociate Research Director, Europe, Sabitha MajukumarSenior Research Analyst, Worldwide Insurance Strategies, Ivana SlaharovaResearch Manager, Insights, CEE, Martin StillerSenior Research Analyst, Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe

  This IDC Market Presentation provides an overview of the current state of customer experience (CX) in Europe, leveraging IDC European CX surveys, topic-focused surveys, IDC CX Software forecasts, and the deep knowledge of more than 20 analy...

• IDC Financial Insights' Worldwide Insurance Taxonomy, 2019

  Feb 2019 | Taxonomy | Doc # US44867319

  By: Karen MasseyResearch Manager, Customer Insights & Analysis

  This IDC study provides a functional structure of the global insurance industry. It focuses on the business lines and functions within insurance that drive technology spending and provides the fundamental organization behind IDC Financial I...