IDC Directions brand extension

Event Proceedings

As we navigate the challenges of a changing world, digital resiliency will be critical for organizations transitioning to the next normal.

Those delivering digital resiliency and focused on accelerated transformation will more easily adapt and thrive amid changing market conditions, while those fixated on the past will struggle to compete.

To help business leaders, IT executives, technology suppliers, and others better understand the opportunities and obstacles impacting the accelerating shift toward digital resiliency, IDC is pleased to offer you access to the content presented at IDC Directions 2021: Delivering Digital Resiliency in a Changed World.

IDC Directions Proceedings

    Main Stage
    Digital Resiliency: DX Spending and the Need to Drive Adaptability and Automation

    Crawford del Prete

    Main Stage
    Adapting to the New Competitive Forces in a Post-Pandemic World

    Meredith Whalen

    Main Stage
    The Future of Work Is Hybrid – Now What’s the Question?

    Amy Loomis

    Main Stage
    #PervasiveIntegrity: Maturing Security into Resiliency

    Frank Dickson

    Future of Work
    New Era Workplace Management

    Juliana Beavais

    Future of Work
    The Rapidly Evolving Future of Collaboration and Conferencing

    Wayne Kurtzman

    Future of Work
    Employee Experience Fuels Organizational Resiliency

    Laura Becker

    Future of Customers and Consumers
    Five Ways Marketing Is Leading Digital Resiliency

    Laurie Buczek

    Future of Customers and Consumers
    Commerce Resiliency: Delivering Excellent Commerce Experiences in the Age of Channel Explosion

    Jordan Jewell

    Future of Customers and Consumers
    Emotional Customer Intelligence and Digital Resiliency: Optimizing CX and NPS with Data and AI

    David Wallace

    Future of Trust
    How the Intersection of Physical and Cybersecurity Will Increase Digital Resiliency: The Promise of Biometrics

    Mike Jude

    Future of Trust
    Enabling Trust Outcomes through Data Privacy Technology

    Ryan O’Leary

    Future of Trust
    The Strategic Assessment of Risk: Building the Foundation of Cyber Resiliency and Trust in your Organization

    Christina Richmond

    Future of Industry Ecosystems
    Industry Ecosystems Reorient for Purpose & Profit

    Jeff Hojlo

    Future of Industry Ecosystems
    The Digital Front Door: Opening Up the Patient Centric Healthcare Industry Ecosystem

    Mutaz Shegewi

    Future of Industry Ecosystems
    Retailers Forge New Pathways to Value in Contactless Ecosystems

    Leslie Hand

    Future of Intelligence
    Without Infrastructure, Intelligence Is Brainless

    Peter Rutten

    Future of Intelligence
    Dividends from Investing in Data Culture

    Chandana Gopal

    Future of Intelligence
    Intelligent Automation in the Era of AI

    Maureen Fleming

    Closing Keynote
    Spatial Collapse: Designing for Digital Resilience

    Tricia Wang

    Main Stage
    Why the C-Suite Must be the Digital Dream Team in the Future Enterprise

    Phillip Carter

    Main Stage
    Creating an Autonomous Enterprise: The Keys to Delivering Self-Regulating Business & IT Systems

    Rick Villars

    Main Stage
    Exploring the Value of a Cloud Centric and Autonomous Digital Infrastructure

    Matt Eastwood

    Main Stage
    Enterprise Applications: Relevance Requires New Innovation

    Mickey North Rizza

    Future of Connectedness
    Branch of One: Evolution of the Network Edge for Remote Workers

    Brandon Butler

    Future of Connectedness
    Network Analytics & Autonomics Precise, Protective and Prescient Management

    Mark Leary

    Future of Connectedness
    The Emerging Telco Cloud: Creating a Resilient Digital Platform

    Courtney Munroe

    Future of Digital Infrastructure
    Multicloud Networking: Essential Infrastructure for Enterprise Success

    Brad Casemore

    Future of Digital Infrastructure
    Next-Generation Workloads: Technology, Deployment, and Operations

    Kuba Stolarski

    Future of Digital Infrastructure
    Ten Tips for Powering Resilient, Autonomous IT Operations with Policy, Programmability & Observability

    Mary Johnston Turner

    Future of Operations
    Closing the Operational Strategy/Execution Gap with AI and Digital Twins

    Kevin Prouty

    Future of Operations
    Mapping Industry 4.0 to the Future of Operations

    Jonathan Lang

    Future of Operations
    IT's Role in Operational Transformation and Digital Engineering: Case Studies in the Future of Operations

    Mukesh Dialani

    Future of Digital Innovation
    Analysis of Three Digital Innovators

    Nancy Gohring

    Future of Digital Innovation
    The Role of DevOps and DevSecOps in Secure and Efficient Digital Innovation

    Jim Mercer

    Future of Digital Innovation
    Distribution and Partner Networks: The Monetization of Enterprise Software

    Mark Thomason