Abstract

This IDC study contains IDC analysts' future of work worldwide outlook for 2022, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the framework for technology-related initiatives in the years ahead that can be leveraged by IT, human resources (HR), and other line-of-business (LOB) decision makers and influencers (refer back to Figure 1).

"As organizations continue to define and refine work models best suited for their industries, they inevitably will need to calibrate the right deployment of automation, digital and physical workspace, and place technologies," said Amy Loomis, research director, Future of Work at IDC. "Far from being a means to an end, deployment of these technologies is sparking new leadership conversations around empowering workers to be more autonomous and innovative working with IT, across functions and with clients."


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