Product Development

It is important for all the varied stakeholders — from business leaders and product managers to IT professionals and marketers — to realize that this is a very different endeavor from traditional data management. This is a new product development process. You’ll need a thorough plan to create an effective data-as-a-service offering.

What:

This module will help CIOs and other high-level IT leaders undertake a new product development process that is very different than traditional data management, following clear steps: Strategy, Financials, Offering, Resources, and Measuring Success.

Why:

Stakeholders need to craft a thorough plan to prepare and mitigate the risks of a data-as-a-service offering. Understanding the appropriate features, technologies, and vendors is crucial to this new type of product development.

How:

Developing a data-as-a-service offering includes the following steps:

• Create Data as a Service Offerings (DaaS)
• Identify the Technology Required to support a DaaS Offering
• Identify potential vendors and partners if needed for Daas

Turn data into intelligence

Information transformation is the focused approach to extracting and developing the value and utility of information relative to customers, markets, transactions, services, products, physical assets, and business experiences. Information is the currency of a dynamic experience chain between the enterprise and its ecosystem that leverages information for competitive advantage by enabling the business to respond to opportunities in less time with better intelligence.

What:

This module will help IT leaders prepare and implement an information transformation with a clear 10-step plan.

Why:

Transformed enterprises treat data and information as they would any valued asset. Information is not only used to make better decisions and optimize operations and products but it’s also monetized in the form of products and services.

How:

Follow IDC’s 10-step plan for information transformation

• Prepare for information transformation
• Implement information transformation

Leverage your data

As businesses digitally transform their products, services, customer experiences, and operations, one very welcome by-product is new varieties and sources of data. This ever-growing stockpile of data can be used to create a wide range of monetizable data services. A growing number of digital-savvy organizations have embarked on the journey to data monetization by generating new revenue from creating and selling data-driven products, services, and experiences to external customers.

Product Development

What:

This module will help CIOs and other high-level IT leaders assess the opportunity for data monetization, and outline a road map to ensure the needed capabilities, talent and governance are in place. To be successful, the many stakeholders in a data monetization effort need come together and craft a thorough plan to create an effective offering, develop delivery capabilities, and mitigate the risks of data monetization.

Why:

There are many reasons why businesses should assess the potential for data monetization, but key reasons that value is migrating to data include:

• Data-driven customer experiences are the new currency of business.
• Customers expect smarter products that learn, improve, and solve a broader array of problems.
• Digital transformation fuels demand for data across industries and ecosystems.

How:

To develop a data monetization capability and offering initiative, one needs to take the following steps:

• Develop Data Monetization Capabilities
• Consider the Differences in Data Talent
• Develop Data Governance

The future of work

Take an enterprise-wide approach to transforming the concept of work and how it is done. To be effective, this evolution of sourcing and deployment must include both full- and part-time employees and external resources, including contract, freelance, and partner assets.

What:

This module will walk IT leaders through the process of determining talent requirements and putting together a plan for work sourcing that will ensure a successful transformation to the Future Enterprise.

Why:

The right talent, both with hard and soft skills, is vital to creating a customer-centered culture and to building capabilities that scale in the manner necessary to true digital transformation. Modern talent sourcing strategies are necessary in a competitive labor market for both finding and retaining workers with necessary skills.

When businesses achieve worksource transformation, they make talent a competitive advantage, business objectives are better met, and right mix of talent is available to meet business needs. DX talent sourcing strategies should be a complete departure from the traditional reactionary recruiting model of source, hire, and repeat, in favor of proactive, data-driven robust talent practices.

How:

Steps to bring your organization through a worksource transformation and prepare for the future of work include:

• Understand the outlook for Digital Talent
• Determine Future Talent Requirements
• Create a Skills Inventory
• Make a Talent Sourcing Plan
• Align, Retain and Manage Talent

The Platform Battleground

Understanding and building a “DX platform” that can sustain, advance, and scale business and operations may be the most important decisions leaders make for the next 10 years.

Leaders must architect a platform to effectively compete in the platform business economy, and develop and govern that platform. Megaplatforms compete to own infrastructure and development environments. Application-centric platforms look for the network effect to expand their reach. Industry-specific platforms harness multiplied innovation to build niche ecosystems. Every business must incorporate these new options into its own DX platform.

What:

Once the platform approach is decided, this module will help senior IT leaders and their implementation teams find the most appropriate ways to architect and implement that vision. While every platform is different, IDC will help you understand the three most important qualities common to successful DX platforms.

Why:

A digital transformation platform is absolutely necessary for delivering digital transformation at scale. The platform will be the anchor point for the future enterprise and for developing and maintaining a digital business ecosystem. Understanding the five critical dimensions for the DX platform is vital to a successful transition. Avoiding challenges such as ungoverned development, culture wars, and security are vital to successful architecting a true DX platform.

How:

To develop the DX platform, the organization needs to take the following steps:

• Architect the DX Platform
• Select technology vendors for your platform